Privacy Policy
How we collect, use and look after the information you send us.
Last updated: October 2026
Arcline Cleaning Group ("we", "us", "our") is committed to protecting your personal data. This policy explains how we collect, use and protect information you provide when using our website at arclinecleaninggroup.com.
What data we collect
When you submit a quote request, referral or contact form, we collect the details you enter, such as your name, phone number, email address and postcode. We use this information only to respond to your enquiry and arrange any service you ask for.
How we use your data
Your data is used to respond to your enquiry, give you a quote and arrange services. We do not sell your data to third parties. We may send a follow up message if we have not heard back from you.
Third party services
We use Formspree to process form submissions. Form data is sent securely and is covered by Formspree's own privacy policy. Our area maps load map tiles from OpenStreetMap, and our video is hosted by Bunny.net, which means your browser connects to those services when the map or video loads. We may also use analytics to understand how visitors use our site.
Cookies
Our website may use cookies for analytics purposes. You can disable cookies in your browser settings at any time.
Your rights
Under UK GDPR you have the right to access, correct or ask us to delete your personal data. To do this, email contact@arclinecleaninggroup.co.uk or call 01403 613133.
Data retention
We keep enquiry data for up to 12 months. If you do not become a customer, your data is deleted after that period.